Returns & Exchanges
At GM Modular, we strive to ensure your complete satisfaction with our innovative electrical solutions. If you are not entirely happy with your purchase, our streamlined returns process allows for hassle-free exchanges or refunds within 15 days of delivery.
Initiate Request
Log into your GM Modular account and visit the 'My Orders' section to select the items you wish to return and submit a formal request.
Quality Check Preparation
Ensure the product is in its original condition with all internal components, manuals, and warranty cards intact within the original packaging.
Pickup and Inspection
Our logistics partner will collect the package from your doorstep, where it will undergo a thorough technical inspection at our facility to verify functionality.
Refund or Replacement
Once approved, we will process your refund to the original payment method or dispatch a replacement unit within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing